Why does REPSLog say I’ve reached my max limits even though I have a paid plan?

If you’ve purchased a REPSLog Premium or Starter subscription but still see a message saying you’ve reached your plan limits and need to upgrade, here’s how to quickly solve it.

How to fix it

Sometimes after a monthly renewal or billing cycle, the app may not immediately refresh your subscription status. To fix this:

1. Force-close the REPSLog app.

2. Reopen it to refresh.

Your paid plan will then update correctly, and you’ll regain access to all the features included in your subscription.

💡 Tip: There’s no need to uninstall or reinstall the app. A quick app refresh is enough.

Still having trouble?

If you’ve tried the steps above and still see the upgrade message, contact us at contact us and we’ll make sure your subscription status is updated.